Business Process Management Journal: Volume 19 Issue 3

A context‐based process semantic annotation model for a process model repository

Elias Mturi, Paul Johannesson

The purpose of this paper is to provide a model for semantically annotating business process models stored in a repository. The purpose of the model is to facilitate the searching…

Web technology in supply chain: an empirical investigation

Arun Kumar Tarofder, Govindan Marthandan, Avvari V. Mohan, Prashantini Tarofder

The purpose of this paper is to investigate empirically the critical factors for the diffusion of web technologies in supply chain management (SCM) functions, based on the…

Ontological approach to enhance results of business process mining and analysis

Wirat Jareevongpiboon, Paul Janecek

The purpose of this paper is to propose a solution to the problem of a lack of machine processable semantics in business process management.

Success factors in process performance management

Josef Blasini, Susanne Leist

Although process performance management (PPM), doubtlessly contributes to the increase of business performance, it has been given only little attention to date. The purpose of…

An empirical study on critical failure factors for enterprise resource planning implementation in Indian retail sector

Poonam Garg, Atul Garg

Many retailers in India have decided to adopt one or another enterprise resource planning (ERP) system to improve their businesses, but implementing an ERP system can be a…

Practices of knowledge intensive process management: quantitative insights

Öykü Işik, Willem Mertens, Joachim Van den Bergh

In contemporary businesses, the importance of knowledge workers and the knowledge intensive business processes (KIBPs) is ever increasing, yet they seem very hard to control and…

Are PMS meeting the measurement needs of BPM? A literature review

Kwee Keong Choong

The purpose of this paper is to identify the fundamentals of a performance measurement system (PMS), in order to ascertain if they satisfy the measurement requirements of business…

BPR complementary competence: definition, model and measurement

Asmare Emerie Kassahun, Alemayehu Molla

The purpose of this paper is to define the skills, systems, and technologies developed post‐business process reengineering (BPR), which the authors refer to as BPR Complementary…