Table of contents
Adoption of modern technologies for implementing industry 4.0: an integrated MCDM approach
Mohd Javaid, Shahbaz Khan, Abid Haleem, Shanay RabModern technologies are seen as an essential component of the fourth industrial revolution (industry 4.0) and their adoption is vital to transform the existing manufacturing…
Bridging the research-practice gap in supply chain risks induced by the COVID-19
Qiang Wang, Min Zhang, Rongrong LiThis study aims to explore the gap between research and practice on supply chain risks due to COVID-19 by exploring the changes in global emphasis on supply chain risk research.
Operational performance model for banks: a dynamic data envelopment approach
Preeti Bangarwa, Supriyo RoyOperational performance is critical for the banking sector for both managers and other stakeholders as it strongly affects the overall performance of the banking system…
A configuration taxonomy based on business process orientation: evidence from organizations in Indonesia
Mahendrawathi ER, Ika Nurkasanah, Annisa Rizki PratamaThis study aims to develop a taxonomy of organizations according to business process orientation (BPO) maturity and investigate the difference between clusters in terms of…
Efficiency of the use of information and communication technologies as a determinant of the digital business transformation process
Ana Krstić, Dragana Rejman-Petrović, Ivana Nedeljković, Predrag MimovićThe purpose of this paper is an analysis of the process of digital transformation of enterprises, by measuring the efficiency of the use of information and communication…
Green human capital readiness and business performance: do green market orientation and green supply chain management matter?
Bambang Tjahjadi, Ida Bagus Gde Adhista Agastya, Noorlailie Soewarno, Api AdyantariThis study aims to examine the effect of green human capital readiness on business performance in the green economy era. This study also focuses on investigating whether the…
Strategies to streamline supplier relationship management during crises: lessons learned from COVID-19 and future pathways
Atif Saleem Butt, Mohammad Alghababsheh, Tahseen Anwer Arshi, Syed Hamad Hassan ShahThis paper explores the strategies adopted by purchasing firms to streamline relationships with suppliers amid the COVID-19 outbreak.
A farmer-centric agricultural decision support system for market dynamics in a volatile agricultural supply chain
Prateek Kumar Tripathi, Chandra Kant Singh, Rakesh Singh, Arun Kumar DeshmukhIn a volatile agricultural postharvest market, producers require more personalized information about market dynamics for informed decisions on the marketed surplus. However, this…
Improving automated pallet handling procedures at a Saudi milk factory through overall equipment effectiveness
Reham Tarek Alnounou, Rawan Ahmed Asiri, Sara Ayman Alhindi, Layan Marwan Shams, Sadia Samar Ali, Eren ÖzceylanSaudi Arabia's 2030 vision targets an increase of 34% in non-oil revenue participation in the GDP, thus the need for automation and digital transformation. The Company ER is a…
Hospitality and COVID-19: a willingness to choose e-consultation owing to unemployment and home isolation
Rajat Kumar Behera, Pradip Kumar Bala, Prabin Kumar Panigrahi, Nripendra P. RanaCoronavirus disease (COVID-19) was declared as a pandemic since COVID-19's widespread outbreak and the hospitality industry has been the hardest hit due to lockdown. Consequently…
Antecedents and effects of green supply chain management (GSCM) practices
Dimitrios Chatzoudes, Prodromos ChatzoglouDuring the previous two decades, “Green Supply Chain Management” (GSCM) has been gaining the attention of researchers and practitioners from various fields (e.g. operations…
Characterization of Lean Six Sigma projects in healthcare settings: empirical research
Juliano Endrigo Sordan, Clésio Aparecido Marinho, Pedro Carlos Oprime, Márcio Lopes Pimenta, Roy AnderssonThis paper aims to characterize a sample of Lean Six Sigma (LSS) projects in healthcare settings and discuss some specificities of operational excellence (OPEX) initiatives in…
Maturity models in SSCM: a systematic review aimed at consolidating models and outlining possibilities for future research
Raquel Ottoboni Pavan, Marco Antonio Ferreira, Nelson Oliveira Stefanelli, Gislaine Camila Lapasini LealThis research analyzes the current knowledge regarding the use of maturity models (MMs) in SSCM, aiming to identify the main characteristics, trends and research gaps on the…
Study of emerging avenues in supply chain resilience; the case of integration of additive manufacturing with spare parts procurement
Som Sekhar Bhattacharyya, Onkar Kulkarni, Ashutosh MishraThe purpose of this research was to study the impacts of adoption of additive manufacturing (AM) for spare parts procurement, specifically in the context of supply chain…
Firms’ dynamic capabilities and supply chain risk management: a B2B perspective
Mohammad Osman Gani, Yoshi Takahashi, Surajit Bag, Muhammad Sabbir RahmanThis study examines the relationships between collaboration capability (CC) and supply chain risk management (SCRM) and the mediating role of supply chain alignment (SCA) between…
Employee attrition prediction in a pharmaceutical company using both machine learning approach and qualitative data
Fatemeh Mozaffari, Marzieh Rahimi, Hamidreza Yazdani, Babak SohrabiThis research intends to develop a model for predicting employees at a high-risk attrition and identify the most important factors affecting them.
Exploring consumers' motives for electric vehicle adoption: bridging the attitude–behavior gap
Pallavi Chaturvedi, Kushagra Kulshreshtha, Vikas Tripathi, Durgesh AgnihotriThe current study aims to investigate the various consumption motives (hedonic, gain and normative) responsible for strengthening consumers' intentions toward purchase behavior…
A new strategic approach for R&D project portfolio selection using efficiency-uncertainty maps
Mehdi Namazi, Madjid Tavana, Emran Mohammadi, Ali Bonyadi NaeiniNew business practices and the globalization of markets force firms to take innovation as the fundamental pillar of their competitive strategy. Research and Development (R&D…
Individual change agents for corporate sustainability transformation: a systematic literature review
Maike Buhr, Dorli Harms, Stefan SchalteggerIndividual change agents for corporate sustainability can drive the transformation of organizations and foster sustainable development. Current research literature is growing and…
Stakeholder perceptions of sustainability reporting on the websites of technical universities in Ghana
Kwame Oduro Amoako, Emmanuel Opoku Marfo, Ellis Kofi Akwaa-Sekyi, Newman Amaning, Nicholas YankeyThis paper explores stakeholder perceptions on the nature and extent of sustainability reporting on the websites of technical universities (TUs) in Ghana.
The accident-adjusted dynamic efficiency of public bus operators in metropolitan cities of India
Rachita GulatiThe study evaluates the accident-adjusted dynamic efficiency of public bus operators providing bus transportation services in eight major metropolitan cities of India.
CAC-Redes: a new and quali-quantitative model to increase the competitiveness of companies operating in business networks
Jose Celso Contador, Jose Luiz Contador, Walter Cardoso SatyroThis paper proposes the “fields and weapons of the competition model applied to business networks” – CAC-Redes (in Portuguese, Campos e Armas da Competição – Redes de negócio), an…
Customer experiences in the era of artificial intelligence (AI) in context to FinTech: a fuzzy AHP approach
Anchal Arora, Sanjay Gupta, Chandrika Devi, Nidhi WaliaThe financial technology (FinTech) era has brought a revolutionary change in the financial sector’s customer experiences at the national and global levels. The importance of…
Mapping the field of sustainable procurement: a bibliometric analysis
Gaurav Kabra, Samir K. Srivastava, Vinit GhoshThe study aims to analyze the intellectual structure in sustainable procurement (SP) research to identify the knowledge research clusters and provide potential avenues for future…
Blockchain technology for viable circular digital supplychains: an integrated approach for evaluating the implementation barriers
Abla Chaouni Benabdellah, Kamar Zekhnini, Anass Cherrafi, Jose Arturo Garza-Reyes, Anil Kumar, Jamal El BazBlockchain technology (BT) is creating a new standard for all business operations. It can assist businesses in handling the complexity of circular digital supply chain (DCM…
Evaluating the decentralization of public hospitals in Turkey in terms of technical efficiency: data envelopment analysis and Malmquist index
Hasan Bağcı, Seyhan Çil KoçyiğitDecree Law No. 663 introduced a decentralized organizational structure and administration pertaining to Turkish public hospitals in November 2011. This study aims to explore the…
Data-based drivers of big data analytics utilization: moderating role of IT proactive climate
Atiyeh Seifian, Mohamad Bahrami, Sajjad Shokouhyar, Sina ShokoohyarThis study uses the resource-based view (RBV) and isomorphism to investigate the influence of data-based resources (i.e. bigness of data, data accessibility (DA) and data…
Exploring research trends of procrastination: a bibliometric analysis during 2010 to 2020
Gunjan Sharma, Kushagra KulshreshthaThe aim of this paper is to offer insight into procrastination over the past decade using bibliometric analysis to gauge the evolving journey of this concept. Thus, the concept of…
Understanding the dynamics of entrepreneurial implementation during the COVID-19 pandemic
Santoshi Sengupta, Sanjay DhirThe purpose of this study is to understand the rational cogent correlation among the factors that are responsible for the implementation of entrepreneurship to reinstate the…
Effect of innovation practices of banks on customer loyalty: an SEM-ANN approach
Pankaj TiwariThe purpose of this study is to examine the effects of banking innovations (INNs) on customer experience (EXP), satisfaction (SAT) and loyalty (LOY).
Leagile manufacturing system adoption in an emerging economy: an examination of technological, organizational and environmental drivers
Gharib Hashem, Mohamed AboelmagedRapid changes in the global environment and the effects of existing economic issues triggered by COVID-19 and the war in Ukraine have posed several challenges for manufacturing…
Team leader survival syndrome, tenure and management styles towards professional subordinates on construction megaprojects; sustainability and corporate governance
Martin Evans, Peter FarrellThe modern construction industry is highly competitive and cost driven, with tangible adversarial relationships between projects' contractual parties at individual and…
Virtual fun in a virtual workplace: employee socialization for “work from home”
Koustab Ghosh, Sweta Sinha, Dheeraj SharmaThis paper introduces “virtual fun at the virtual workplace” and conceptualizes its impact on virtual socialization and the formation of virtual professional ties. The conceptual…
Investigating the influence of total productive maintenance key success factors on the social sustainability dimension of manufacturing SMEs
Ashutosh Samadhiya, Rajat Agrawal, Jose Arturo Garza-ReyesKey success factors (KSFs) of total productive maintenance (TPM) have historically played a vital role in attaining economic and ecological sustainability but have overlooked…
Two decades of workplace ecological behaviour: a systematic literature review
Khalid Farooq, Mohd Yusoff YuslizaThis research offered a systematic and comprehensive literature review in analysing current studies on employee ecological behaviour (EEB) strategies and settings to determine…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran