Table of contents
Interpretive structural modelling of critical risk factors in software engineering project
Chitrasen Samantra, Saurav Datta, Siba Sankar Mahapatra, Bikash Ranjan DebataSuccess of software projects depends on identification of project risks and managing the risks in a proactive manner. Risk management requires thorough insights into…
Development, measurement and validation of supply chain performance measurement (SCPM) scale in Indian retail sector
Shradha Gawankar, Sachin Kamble, Rakesh RautThe purpose of this paper is to develop a scale with a high degree of reliability, validity and dimensionality which help to determine appropriate supply chain performance…
The reliability of currency and purchasing power parity conversion for international project cost benchmarking
Craig LangstonProject cost is normally a key performance indicator for all projects, and therefore features prominently in benchmarking exercises aimed at identifying best practice. However…
Performance evaluation of Indian Railway zones using DEMATEL and VIKOR methods
Rajeev Ranjan, Prasenjit Chatterjee, Shankar ChakrabortyThe purpose of this paper is to propose the application of a decision-making tool for performance evaluation of Indian Railway zones. It basically seeks to analyze the effects of…
Benchmarking deep-sea port performance in the Hamburg-Le Havre range
Bart Wiegmans, Sander DekkerThe purpose of this paper is to focus on answering the following research question: “How efficient are deep-sea ports in the Hamburg-Le Havre (HLH) range compared with each…
Efficiency evaluation of the energy companies in CNX 500 Index of the NSE, India using data envelopment analysis
Punita Saxena, Ratnesh R. Saxena, Deepak SehgalData envelopment analysis (DEA) is a non-parametric technique of computing efficiencies of decision-making units using similar set of inputs to give similar set of outputs. The…
A framework for benchmarking product sustainability efforts: Using systems dynamics to achieve supply chain alignment
Sebastian Brockhaus, Stan Fawcett, Wolfgang Kersten, Michael KnemeyerRegulatory pressure, consumer awareness, and the quest for competitive advantage place sustainable products in today’s decision-making spotlight. The purpose of this paper is to…
Efficiency ranking method using DEA and TOPSIS (ERM-DT): case of an Indian bank
Asmita Chitnis, Omkarprasad S VaidyaThe purpose of this paper is to present a tie-breaking procedure for computing performance efficiencies to improve benchmarking and performance evaluation process in a business…
An empirical study for implementation of lean principles in Indian manufacturing industry
Naga Vamsi Krishna Jasti, Rambabu KodaliLean manufacturing (LM) principles are one of the alternatives to improve manufacturing productivity, quality and customer satisfaction in Indian manufacturing industry. The…
Mapping the linkage between Organizational Culture and TQM: The case of Indian auto component industry
Neena Sinha, Ajay K. Garg, Sanjay Dhingra, Neelam DhallThe purpose of this paper is to examine the impact of Organisational Culture (OC) on total quality management (TQM) implementation in Indian small and medium enterprises (SMEs) in…
Benchmarking of TQM practices in INGOs: a literature review
Rateb J Sweis, Firas Izzat Mahmoud Saleh, Samer Eid Dahiyat, Nadia J Sweis, Rawan Ali Saleh, Hannah DiabThe purpose of this paper is to aggregate significant part of debates in the field of International Non-Governmental Organizations (INGOs) toward performance improvement by…
Optimising NPD in SMEs: a best practice approach
Nick Leithold, Tino Woschke, Heiko Haase, Jan KratzerThis study analyses new product development (NPD) processes of small- and medium-sized enterprises (SMEs). The purpose of this paper is to find successful innovation processes of…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran