Table of contents
Improving the performance of a performance measure
Stefan TangenThe purpose of this paper is to discuss how to design an individual performance measure, which usually means the measurement practitioner must deal with many requirements other…
Holistic scorecard: strategic performance measurement and management in the software industry
G.S. Sureshchandar, Rainer LeistenThough a few critics have questioned the effectiveness of the balanced‐scorecard approach in measuring business performance this approach has taken the academic and business…
Forget value‐based management and the balanced scorecard! An interview with Professor Ken Merchant
André A. de WaalTo elicit the views of Ken Merchant regarding management control and performance.
Designing sustainable development indicators: analysis for a case utility
Cory Searcy, Stanislav Karapetrovic, Daryl McCartneyThe purpose of this paper is to present and analyze a case study on the design of a system of sustainable development indicators for an electric utility.
An integrated business improvement system (IBIS) for construction
Simon Beatham, Chimay Anumba, Tony Thorpe, Ian HedgesTo review the key facets of a performance measurement system (PMS) and report on the development of a new model based on the European Foundation of Quality Management (EFQM…
Is your organisation ready for beyond budgeting?
André A. de WaalTraditionally, budgeting is considered to be one of the most important management tools to steer the organisation, evaluate its performance and motivate its people. However…
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma