Table of contents
Language: the sharpest tool in the business strategy toolbox
Guro Refsum SandenThe purpose of this paper is to analyse the consequences of globalisation in the area of corporate communication, and investigate how language may be managed as a strategic…
Emotional stakeholders as “crisis communicators” in social media: The case of the Telenor customer complaints crisis
Britt Foget Johansen, Winni Johansen, Nina M. WeckesserThe purpose of this paper is to examine the Telenor customer complaints crisis triggered on the company Facebook site in August 2012. More specifically, the paper focusses on how…
How stakeholders’ personal values influence their value expectations for legitimate organizations
John Brummette, Lynn M. ZochThrough its use of a nationwide survey that assessed the most significant personal and organizational values among the general public, the purpose of this paper is to identify how…
Stakeholder group influence on media reputation in crisis periods
Daniel Vogler, Mario Schranz, Mark EiseneggerThe concept of media reputation is a well-documented field in communication research. However, it often remains unclear how the process of reputation formation takes place…
Perceptions of thanks in the workplace: Use, effectiveness, and dark sides of managerial gratitude
Crystalee Webb BeckThe purpose of this paper is to explore the use, effectiveness, and dark sides of gratitude communications in workplace organizations. From the perspective of the subordinate…
Determinants of environmental accounting and reporting practices in Portuguese local entities
Verónica Paula Ribeiro, Cristina Aibar-Guzmán, Beatriz Aibar-Guzman, Sónia Maria da Silva Monteiro– The purpose of this paper is to develop environmental accounting and reporting practices (EARPs) by Portuguese local entities and their determining factors.
Communicative leadership and context: Exploring constructions of the context in discourses of leadership practices
Solange HamrinThis purpose of this paper is to explore the discursive constructions of context and its significance in employees’ accounts of leadership practices, more specifically, discourses…
Impression management and self-presentation dissimulation in Portuguese chairman’s statements
Jonas Oliveira, Graça Azevedo, Fátima BorgesDrawn on social psychology theory of impression management (IM), the purpose of this paper is to assess the way Portuguese managers build their narratives in chairman’s statement…
ISSN:
1356-3289Online date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Martina Topic