Table of contents
Board gender diversity and firm performance: new evidence from cultural diversity in the boardroom
Ashikul Kabir, Saiyara Shabbir Ikra, Paolo Saona, Md. Abul Kalam AzadThis study extends the current literature in the context of European countries by showing that women's participation on the board can enhance the financial performance of a…
Service quality in the healthcare sector: a systematic review and meta-analysis
Mushtaq Ahmad Darzi, Sheikh Basharul Islam, Syed Owais Khursheed, Suhail Ahmad BhatThe purpose of this study is to summarize the available pool of literature on service quality to identify different dimensions of service quality in the healthcare industry and…
Predictors of strategic procurement performance metrics adoption in county governments: empirical evidence from Kakamega county government, Kenya
Kennedy Otemba Odongo, Isaac KazunguAmidst the scarcity of resources, it is undisputable that an effective public procurement performance measurement system (PMS) is required particularly in county governments…
Greenwashing: a rapid escape from sustainability or a slow transition?
Seda YildirimSome wrong methods have emerged in the form of greenwashing while on the way to becoming a green and sustainable brand or business. Recently, it has been questioned whether…
Moderating effect of gender on service convenience and customer satisfaction: an empirical study of Indian e-retailers
Sheeraz Shamsi, Sablu Khan, Mohd Afaq KhanThe present study has been carried out to assess the effect of constructs of service convenience on customer satisfaction of the Indian online shoppers.
Why customers buy an online product? The effects of advertising attractiveness, influencer marketing and online customer reviews
Mohammad Arief, Rita Indah Mustikowati, Yustina ChrismardaniDigitalization in marketing activities has made it easier for people to make purchase decision. This platform encourages every firm to optimize digitalization as part of its…
Leadership dynamics and Covid-19 crisis management in Singapore: a contingency approach
Paul Kojo Ametepe, Uchechi C. OnokalaThe goal of this study is to explore the role leadership play by Singapore’s government in the handling of the Covid-19 crisis and to suggest recommendations around the leadership…
Leadership and power dynamics in crisis management: implication for brain-drain behaviour – Singaporean government experience during Covid-19
Olusegun Emmanuel Akinwale, Uche C. Onokala, Olayombo Elizabeth AkinwaleThis study explored how the Singaporean government responded to the Covid-19 pandemic crisis from early January 2020 to the end of May of the same year. It evaluated the…
Evaluating the impact of internal control systems on organizational effectiveness
Frank Nana Kweku Otoo, Manpreet Kaur, Nissar Ahmed RatherInternal control systems are critical to an organization's efficiency and promotes the adherence to norms and rules. The purpose of this study is to evaluate the impact of…
ISSN:
0972-8031e-ISSN:
0974-1852Online date, start – end:
2022Journal’s owner:
Lal Bahadur Shastri Institute of ManagementOpen Access:
open accessEditor:
- Dr Gaurav Joshi