Table of contents
The evolution of information technology
Ernest‐Jan Mutsaers, Han van der Zee, Henrik GiertzThe first version of the Nolan Stages Theory appeared in 1973. It explained the dynamics of the increasingly vital production factor called IT. This theory is probably the most…
Strategic ignorance: the new competitive high ground
Thornton MayAssesses the realistic current state of the issues that the modern IT manager has to contend with. Concludes that the resource to be managed is not knowledge but its inverse…
The role of service level agreements in IT service delivery
Kent D. LarsonIntroduces the concept of service level agreements (SLAs) in IT service provision, especially in the case of outsourced service provision. Reports the experience of several…
Security pitfalls in cryptographic design
Bruce SchneierHighlights the common security pitfalls in cryptographic design. States that even strong encryption algorithms can be circumvented by bypassing the algorithms altogether and…
Database gateway processor risk analysis using fuzzy logic
Donald R. MoscatoMany large organizations maintain a significant amount of their data in what are currently referred to as legacy systems. In order to provide end users access to the firm’s legacy…