Table of contents - Special Issue: Physical and digital market places – where marketing meets operations
Guest Editors: Christoph Teller, Xavier Brusset, Herbert Kotzab
Contextual adaptation of omni-channel grocery retailers’ online fulfilment centres
Ebba Eriksson, Andreas Norrman, Joakim KembroThe purpose of this paper is to investigate how grocery retailers configure their online fulfilment centres (OFC) as they move towards an omni-channel structure and what…
Optimal in-store inventory policy for omnichannel retailers in franchising networks
Jianjun Xu, Lanlan CaoThe purpose of this paper is to characterize the optimal ordering and allocation policy for a store replenishment decision in the context of an omnichannel retailer in a franchise…
Competitive analyses for men’s clothing retailers: segmentation and positioning
Youn-Kyung Kim, Sejin Ha, Soo-Hee ParkThe purpose of this paper is to identify men’s clothing market segments based on store types and generational cohorts and the retail attributes.
New business models in supply chains: a bibliometric study
Régis DelafenestreThe purpose of this paper is to find and classify the most relevant works in the literature on the latest technologies applied in global supply chains. To help future researchers…
Why do online grocery shoppers switch or stay? An exploratory analysis of consumers’ response to online grocery shopping experience
Reema SinghThe purpose of this paper is to add to current knowledge of online customer experience (OCE) by examining various drivers and outcomes of online grocery shopping experience that…
Consumer experience of interactive technology in fashion stores
Yuri Siregar, Anthony KentDespite the growth of digital fashion shopping, many consumers regularly visit physical fashion stores. To enable digital interactions in a physical store, many fashion brands…
Digital labelling in the retail environment: a domain-specific innovativeness perspective
Sean A. Tanner, Mary B. McCarthy, Seamus J. O’ReillyThis is an exploratory study leveraging a domain-specific innovativeness (DSI) perspective to understand adoption of QR code delivered mobile marketing. Specifically, the purpose…
Variety perception and attitude toward digital assortments
Yolande Piris, Nathalie GuibertThe purpose of this paper is to investigate consumers’ variety perception for online grocery assortments and, more generally, to better understand consumers’ attitude toward…
Examining empathy and responsiveness in a high-service context
John Murray, Jonathan Elms, Mike CurranThe delivery of high-quality service is critical for the success, or otherwise, of many retailers. However, despite calls to examine the efficacy of the dimensions of quality in…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers