International Journal of Health Care Quality Assurance: Volume 24 Issue 8
Addressing the issues of management and quality
Table of contents
Three‐level quality assessment of a dental hospital using EFQM
Farhan Vakani, Zafar Fatmi, Kashif NaqviThis article aims to measure quality by applying the European Foundation for Quality Management (EFQM) excellence model at three different participation levels, in a Karachi…
Reducing queues: demand and capacity variations
Henrik Eriksson, Ing‐Marie Bergbrant, Ingela Berrum, Boel MörckThe aim of this paper is to investigate how waiting lists or queues could be reduced without adding more resources; and to describe what factors sustain reduced waiting‐times.
Improving maternal healthcare utilisation in sub‐Saharan Africa through micro‐finance
Gordon Abekah‐Nkrumah, Patience Aseweh Abor, Joshua Abor, Charles K.D. AdjasiThis paper aims to examine links between women's access to micro‐finance and how they use maternal healthcare services in sub‐Saharan Africa (SSA).
Professional involvement in the design of accreditation manuals
Víctor Reyes‐Alcázar, Belén Sotillos‐González, Jose A. Valverde, Antonio Torres‐OliveraThis paper aims to describe the participation of health professionals as key agents for the successful definition of skills manuals supporting professional accreditation in…
Chronic respiratory patient control by multivariate charts
Florbela Correia, Rui Nêveda, Pedro OliveiraThis article seeks to explain how to monitor the chronic obstructive disease patient and control any complications so that timely treatment can be applied.
ISO 9001 in a neonatal intensive care unit (NICU)
Gad Vitner, Erez Nadir, Michael Feldman, Shmuel YurmanThe aim of this paper is to present the process for approving and certifying a neonatal intensive care unit to ISO 9001 standards.
Measuring, evaluating and improving hospital quality parameters/dimensions – an integrated healthcare quality approach
Mosad Zineldin, Hatice Camgöz‐Akdağ, Valiantsina VasichevaThis paper aims to examine the major factors affecting cumulative summation, to empirically examine the major factors affecting satisfaction and to address the question whether…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar